In Homed, we collaborate with health insurance companies from various countries, streamlining the Homed Insurance Reimbursement Process. Regardless of each company’s specific reimbursement policy, our consistent approach involves a detailed report to confirm urgent care necessity and a complete breakdown of charges.
To facilitate your insurance company’s approval, we’ll send you a detailed medical report and an itemized bill via email.
If your treatment involves hospital admission or surgery, we initiate early communication with your insurance company as part of the Homed Insurance Reimbursement Process. This early engagement helps expedite the reimbursement and ensures the funds return to your bank account more quickly.
We advise you to call your policy’s 24/7 hotline to ‘open’ your case. Request a case (or claim) number and the email address for sending our reports. This step is critical in the reimbursement procedure.
Travel insurance companies may require your tickets to verify that the incident occurred during your coverage period. Please show them to the doctor, who will forward them to our secretariat.
If your insurance company provides a ‘guarantee of payment’ before completing your treatment, you will not incur any out-of-pocket expenses. Otherwise, the Homed Insurance Reimbursement Process we follow will ensure a swift reimbursement for you.”